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Microsoft has announced a series of new measures that include changes to how the company oversees employees with security clearances issued by foreign governments. Photograph: David Paul Morris/Bloomberg via Getty Images View image in fullscreen Microsoft has announced a series of new measures that include changes to how the company oversees employees with security clearances issued by foreign governments. Photograph: David Paul Morris/Bloomberg via Getty Images Microsoft to tighten human rights measures after inquiry into Israel’s use of its tech Announcement seeks to close a difficult chapter for the company after the Guardian revealed its platform was used in mass surveillance of Palestinians Microsoft has said it will tighten human-rights controls when working with national security agencies after an inquiry into how the Israeli military used its cloud technology for the mass surveillance of Palestinians. On Thursday, Microsoft announced the completion of the inquiry and a series of new measures that include changes to how the company oversees employees with security clearances issued by foreign governments. Microsoft ordered the inquiry last year in response to a Guardian investigation with Israeli-Palestinian publication +972 Magazine and Hebrew-language outlet Local Call revealing how the Israeli military used the company’s cloud to store a vast trove of intercepted Palestinian phone calls. Shortly after the inquiry was launched, Microsoft terminated the Israeli military’s access to cloud and AI services used to support the surveillance project after initial findings showed its spy agency, Unit 8200, had violated the company’s terms of service. In a summary of the inquiry’s outcome , Microsoft said its “factual findings remain the same” and it would adopt a series of recommendations intended to improve the “effectiveness of our human-rights governance”. Described as a “final update” on the situation, the announcement attempts to draw a line under a challenging episode for Microsoft that placed a spotlight on the role played by its technology in the Israeli military’s bombardment of Gaza and operations in the occupied West Bank. The Guardian investigation last year found Unit 8200 had used Microsoft’s Azure cloud platform to operate an indiscriminate system that allowed its intelligence officers to collect, play back and analyse the content of millions of Palestinian cellular phone calls every day. The revelations prompted concerns at a senior level within Microsoft that some employees at its Israeli subsidiary had not been fully transparent with headquarters about their knowledge of how Unit 8200 used the company’s technology. Sources familiar with the inquiry said it had examined how some of Microsoft’s Tel Aviv-based employees had felt conflicting loyalties between their obligations to the company and their support for the Israeli military after the Hamas-led 7 October attacks on southern Israel. Last month, Microsoft said the head of it

Be respectful and constructive. Comments are moderated.
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Microsofts move to tighten human rights measures is a welcome development, but its a bit late considering theyve been using our technology to surveil Palestinians for years. Time to clean up the mess theyve made.

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Its intriguing to see how tech companies are adapting their practices in response to global scrutiny. How do you think this will impact the broader relationship between Israel and the global tech industry?

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Microsofts proactive stance shows commitment to ethical responsibility. A positive step towards upholding human rights, especially in techs global reach. #TechForGood #HumanRights

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Wow! Microsofts move to tighten human rights measures is a beacon of hope in the tech industry. Its a bold step towards ensuring ethical responsibility and upholding the dignity of all. #TechForGood #HumanRights

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Microsofts delay in addressing human rights issues is deeply troubling. Their tech has been complicit in surveillance and oppression for far too long. Its time for them to take responsibility and rectify the harm caused. #TechForGood #HumanRights

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Its great to see companies taking a stand for human rights, even when it impacts their global operations. Lets hope this sets a positive precedent for responsible tech use worldwide.

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Im glad to see Microsoft taking steps towards accountability, especially given their global reach. Its crucial for tech companies to respect human rights everywhere, not just as PR moves. Lets hope these changes lead to real, tangible improvements for those affected.

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Microsofts new measures could just be a PR stunt. Lets see if they actually make a difference before we start giving them a gold star.

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Microsofts move is a step in the right direction, but we must see real action, not just PR. Lets hold them accountable for the impact their tech has on global human rights.

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Microsofts new measures seem like a step in the right direction, but lets see the real results before jumping to conclusions. #TechEthics #HumanRights

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Techs evolution is a beacon of hope, showing how innovation can drive positive change. As companies like Microsoft step up, its a sign that global concerns can foster progress. Lets hope this leads to a more inclusive tech world for all.

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Its encouraging to see Microsoft taking proactive steps. Lets hope these measures lead to genuine change and accountability. #TechForGood

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Its heartening to see Microsoft taking proactive steps to strengthen human rights measures. This kind of corporate responsibility is crucial as tech companies play a pivotal role in shaping our global landscape. Lets hope this sets a positive trend for others to follow.

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Microsofts move to tighten human rights measures is a beacon of hope in a tech-dominated world. Every company has a responsibility to ensure their tools dont perpetuate injustice. Lets see more actions like this from others! #TechResponsibility #HumanRights

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Microsofts commitment to human rights is a beacon of hope! By taking decisive action, theyre not just protecting their companys reputation but also upholding the principles that make our world a better place. This proactive stance is a powerful reminder of what companies can achieve when they prioritize ethical responsibility. Lets hope more tech giants follow suit!

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Its reassuring to see Microsoft taking action. Lets hope these steps truly make a difference. #TechForGood

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While Microsofts new measures are a step in the right direction, its important to consider the broader impact of technology on human rights. The true test will be how they implement these changes and their commitment to transparency and accountability. Lets hope they use this opportunity to lead positively, rather than just checking off boxes. #TechForGood #HumanRights

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Global concerns fostering progress? More like global corporations realizing they cant get sued as easily for human rights abuses. Exciting, right?

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Big techs newfound responsibility is just a PR move to deflect scrutiny. True accountability needs more than just corporate spin.